Dial-a-Ride Service in Northwich and Winsford

The Cheshire CDT Dial-a-ride service provides an accessible, door-to-door bus service to the residents of the Northwich and Winsford areas who are unable to access public transport. All of our dial-a-ride vehicles are wheelchair accessible

Northwich Dial-a-ride driver with passenger

Who can use the Dial-a-ride service?

Anyone living in the Northwich and Winsford areas (detailed below) who cannot use public transport due to disability or mobility difficulties can use the dial-a-ride service for any purpose (except for trips normally arranged by the Health Authority or Social Services).

Our buses and Drivers

All of our buses are fully wheelchair accessible, regularly cleaned and serviced and undergo rigorous safety checks before every journey.

All of our drivers are highly experienced, first-aid trained and DBS checked.

Using the Dial-a-ride service

In order to access this service you must first register by completing an application form online or you can request one to be sent to you by calling the community transport team on 01606 784 100. Once registered you can book your journey by calling the community transport team the day before you wish to travel. You will need to provide your name, address and the destination to which you wish to travel.

Bookings can be made during the following times:

  • Monday to Thursday between 9:00 and 15:00
  • Friday between 9:00 and 13:00

Northwich Dial-a-ride in Cheshire


The Dial-a-ride service has standard fares of:

  • To Northwich: £3 for a single journey or £5 return. A day rider pass can be purchased for £6
  • To Winsford:  £3 for a single journey or £4 return. Day Rider pass £5

Days of operation

Both Northwich and Winsford services are available Tuesday to Friday.  An additional Northwich service runs on the second Saturday of every month.

Areas serviced

The Dial-a-ride service covers most of the areas surrounding Northwich and Winsford, to confirm if your address is included, please call the Transport team on 01606 784 100.  If you live in an area that is not covered by the dial a ride service please check our Rural Rider or Voluntary Car Scheme as these may be available to you.

Additional Trips

In addition to the regular destinations, the Dial-a-ride service runs  special trips to other destinations on a Monday, please see our facebook page for up coming special trip destinations.


run in partnership with

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